Nikhitha works as Documentation Coordinator in PADI. She has an academic degree of BA in Mass Communication. Previously she served as a customer support professional and supervised a team of customer support. She is a dedicated and detail-oriented professional who exemplified her expertise in managing customer issues, customer inquiries, effective and immediate resolution, and obtaining customer satisfaction.

In PADI, she has a pivotal role in ensuring the efficient and accurate management of organizational records and documents including all the media reports, program related printings, pamphlets, booklets, handbills, etc. Moreover, she gathers and updates information on all project activities at regular intervals, disseminates and displays research findings and other documents, with the approval from the project monitoring meeting.